Merchant Services

Card processing

POS & terminals

eCommerce & virtual terminal

Chargeback help

Reporting & exports

PCI & security

Card processing

POS & terminals

eCommerce & virtual terminal

Chargeback help

Reporting & exports

PCI & security

Card processing

POS & terminals

eCommerce & virtual terminal

Chargeback help

Reporting & exports

PCI & security

Card processing

POS & terminals

eCommerce & virtual terminal

Chargeback help

Reporting & exports

PCI & security

Card processing & merchant accounts

In-person, keyed, and card-not-present acceptance with underwriting support. We explain interchange-style, flat fee, and cash discount / dual pricing options in plain language—final terms depend on your business type and volume.

POS systems & payment terminals

Countertop, handheld, and integrated devices for retail, restaurants, and services. EMV chip, contactless, tip adjust, and peripherals—plus staff training on batching, voids, and common prompts.

eCommerce, invoicing & virtual terminal

Hosted checkout, pay links, recurring billing where permitted, and phone or mail order flows. AVS, CVV, and gateway fraud tools configured for how you actually sell online or off a quote.

Pricing programs & rate reviews

Cash discount / dual pricing with compliance-friendly signage guidance, predictable flat-fee structures, or traditional interchange pass-through. We compare pros and cons—we do not guarantee specific legal or pricing outcomes.

Chargebacks, disputes & fraud support

Evidence checklists, network timelines, and escalation when disputes spike. We also talk through velocity limits, AVS rules, and when to tighten filters without blocking good sales.

Reporting, PCI & ongoing account care

Batches, deposits, and exportable transaction data aligned with bookkeeping. SAQ direction, device hygiene, and 24/7 help when terminals or gateways throw errors during service hours.

Why work with us

Payments support that shows up after go-live

Genesys Global pairs competitive processing with people who understand batches, funding holidays, and chargeback clocks—not a one-line pitch and a disappearing rep.

24/7 merchant support

Terminal errors, gateway passwords, and deposit mismatches rarely wait for Monday. Our desk is staffed around the clock for service-impacting issues.

Transparent pricing conversations

We walk line by line through what can change your effective rate—card mix, ticket size, and program type. Pricing varies by business type and volume; final terms subject to underwriting.

Security & integrity

PCI basics, EMV, and fraud tools are part of setup—not a surprise upsell. Regulated categories get honest disclosure up front.

POS terminal with cash drawer and receipt printer

Who we are

Your merchant services partner

From the first rate review through terminal deployment, gateway testing, and month-end statement questions—we stay focused on acceptance, funding, and the operational details that keep your doors open.

(Merchant feedback)

Request a quote

24/7

Live help for terminals, gateways, and deposit questions.

PCI

Questionnaire guidance and device security tied to your setup.

POS

Counter, mobile, and integrated checkout for your lane or floor.

Data

Reporting and exports so batches tie to what hits the bank.

Testimonials

Merchants on support & clarity

Real feedback on statements, hardware rollouts, and having someone answer when the batch will not close.

More testimonials

4.9

(Merchant partners)

On rates, terminals, and uptime

Our statement used to be a black box. Genesys Global walked through interchange, fees, and deposits side by side. When a dispute hit, they sent a checklist with deadlines.

Marcus Chen

Owner, QuickServe Deli

New terminals shipped fast and support stayed on the line through EMV tests and tip settings. Night shift finally stopped guessing how to batch out.

Elena Ruiz

GM, Uptown Grill

Transparent fees

Program comparisons
Statement reviews

Onboarding

Checklist-driven setup
Live test transactions

PCI-conscious

SAQ guidance
EMV & fraud tools